Terms and Conditions

PAYMENT

•  HuB Collection, accepts payment by Debit/Credit Card for all On-line purchases. This can be done through Paypal on the website, simply click on 'add to cart'  button.
• Please Note you do not need to have a Paypal account to pay this way, just click on 'add to cart' button then enter your card details as a normal transaction. There is no charge at all for any payment you might wish to make through Pay Pal.
• HuB Collection can also accept payment over the phone. Simply give us a call on 0208 949 9114 and we can take your card details over the phone and send your item/s this way. 

PRODUCT DESCRIPTIONS

•  We endeavour to provide  you with accurate descriptions and photographs  regarding each of the products on our site, however slight variations in sizing and colour may occur especially as a lot of our products are hand made.     
•  Because our main producers are in South America sometimes there may be limited stock available. In cases of limited availability we will usually correspond with you to offer alternatives.      

 RETURNS

We want you to be happy with your purchase; If a product is faulty or damaged upon receipt please contact us for a a refund/replacement.

All faulty or damaged goods should be notified to HuB Collection within 7 days of delivery of the order.

If for any reason you would like to return an item then please do so within 14 days of the date it has been despatched to you. This will be at a cost to yourself unless there is a fault or error on our part. The goods need to be in an unused/unmarked condition for a refund, exchange or replacement to be given. Please contact us with the order number before returning goods and we will refund or replace the item.

We recommend that all returns are sent via recorded delivery as we cannot be held responsible if an item does not reach us.                    

By placing an order with us you will have deemed to have read, understood and agree to these Terms and conditions.

PRIVACY POLICY

•  We take your privacy seriously. This privacy policy describes what personal information we collect and how we use it. (This privacy policy is applicable to websites falling under the primary holder "HuB Collection" at http://www.hubcollection.co.uk.)
  
  

  Routine Information Collection

  
  
  All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, timestamps and referring pages. None of this information can personally identify specific visitors to this site. The information is tracked for routine administration and maintenance purposes, and lets me know what pages and information are useful and helpful to visitors.
  
  

  Cookies and Web Beacons

  
  
  Where necessary, this site uses cookies to store information about a visitor's preferences and history in order to better serve the visitor and/or present the visitor with customized content.
  
  Advertising partners and other third parties may also use cookies, scripts and/or web beacons to track visitors to our site in order to display advertisements and other useful information. Such tracking is done directly by the third parties through their own servers and is subject to their own privacy policies.
  
  

  Controlling Your Privacy

  
  
  Note that you can change your browser settings to disable cookies if you have privacy concerns. Disabling cookies for all sites is not recommended as it may interfere with your use of some sites. The best option is to disable or enable cookies on a per-site basis. Consult your browser documentation for instructions on how to block cookies and other tracking mechanisms.
  
  

  Special Note About Google Advertising

  
  
  Any advertisements served by Google, Inc., and affiliated companies may be controlled using cookies. These cookies allow Google to display ads based on your visits to this site and other sites that use Google advertising services. Learn how to opt out of Google's cookie usage. As mentioned above, any tracking done by Google through cookies and other mechanisms is subject to Google's own privacy policies.
  
  About Google advertising: What is the DoubleClick DART cookie? The DoubleClick DART cookie is used by Google in the ads served on publisher websites displaying AdSense for content ads. When users visit an AdSense publisher’s website and either view or click on an ad, a cookie may be dropped on that end user’s browser. The data gathered from these cookies will be used to help AdSense publishers better serve and manage the ads on their site(s) and across the web.Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.